Terms & Conditions
Effective Date: 25 Feb 2026
This website ("Site") is operated by DeivaVigraham ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of the Site and our products and services. By accessing or using our Site, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old to use this Site or make purchases. By using the Site, you confirm that you meet this age requirement and are legally capable of entering into a binding agreement.
2. Products & Services Offered
deivavigraham.com offers handcrafted bronze idols, sacred sculptures, and traditional devotional art pieces.
Our offerings may include:
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Ready-to-ship bronze idols
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Made-to-order/custom sculptures
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Limited edition handcrafted pieces
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Special festival or temple collections
Due to the handmade nature of our products, slight variations in finish, weight, or detailing may occur.
3. User Responsibilities
By accessing or using the Site, you agree to:
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Provide accurate and complete information when placing orders
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Use the website only for lawful purposes
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Not misuse, duplicate, or reproduce website content
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Respect intellectual property and brand rights
Any fraudulent, abusive, or unlawful activity may result in cancellation of orders or restriction of access.
4. Orders, Payments & Refunds
Order Acceptance
All orders are subject to availability and confirmation of payment. We reserve the right to cancel any order due to pricing errors, stock issues, or suspected fraud.
Payments
All payments are processed through secure third-party payment gateways. We do not store sensitive card details.
Refunds
Unless otherwise stated:
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Customized or made-to-order products are non-refundable.
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Refunds for damaged or incorrect items will be processed after verification.
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Approved refunds will be credited to the original payment method within 5–10 business days.
5. Shipping & Delivery
Delivery timelines are estimates and may vary depending on location and product availability.
Risk of loss transfers to the customer upon successful delivery to the provided address.
We are not liable for delays caused by courier services, customs (for international shipments), or unforeseen circumstances.
6. Intellectual Property
All content on this Site—including logos, product images, descriptions, design elements, and branding—is the intellectual property of DeivaVigraham.
You may not reproduce, distribute, modify, or commercially exploit any content without prior written consent.
7. Privacy
Your use of this Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. By using this Site, you consent to the terms of that policy.
8. Disclaimers
We provide this Site and our products on an “as is” basis without warranties of any kind, either express or implied.
We do not guarantee:
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Continuous, uninterrupted access to the Site
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Exact color representation due to screen differences
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Identical replication in handcrafted items
9. Limitation of Liability
To the maximum extent permitted by law, DeivaVigraham shall not be liable for any indirect, incidental, or consequential damages arising from:
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Use or inability to use the Site
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Delays in delivery
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Improper handling after delivery
Our total liability shall not exceed the amount paid for the product.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu
11. Modifications
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the Site implies acceptance of the updated Terms.
12. Contact Us
For any questions, support, or feedback:
Email: deivavigraham@gmail.com
Business Address: Rajaram Colony,Sakkottai,Kumbakonam,Tamil Nadu 612001
